Shipping

All orders are shipped with Canada Post.

READY-TO-SHIP orders are usually shipped within 3-5 business days. Please keep in mind that I am the sole person behind the scenes. If there are any delays or issues with shipping, I will be sure to contact you via email as soon as possible. 

When I do PRE-ORDERS for hand dyed yarn collections, packages will be shipped by the indicated date in the listing you purchased. See individual listings for shipping dates.

Please be certain that the address used during checkout is the correct mailing address. All orders are shipped with the address provided. 

Please note: I cannot be held responsible for packages once they have been shipped. If there are any issues please contact Canada Post directly. I have outlined shipping options below. Please chose carefully before checkout is completed. There are options with and without tracking. Tracking cannot be added to a package once it has been shipped.   

Local pick up:

Local pickup is available for those residing in GATINEAU, QC or OTTAWA, ON CANADA *** Ottawa pick-ups are currently suspended due to covid related restrictions *** To arrange a local pickup; please indicate LOCAL PICKUP in the comments to seller section at checkout. I will reimburse shipping once a local pickup has been arranged with you.  I will send you an email to schedule a drop off or pick up time/date/location with you. 

If you live in a different country, province or city; you will be invoiced for shipping. 

Canada:

Fees are calculated automatically by Canada Post. Tracking is included in all Canadian shipments. 

USA:

Shipping options at checkout are as follows:

  • Expedited Parcel USA (tracked)
  • Small Packet USA Air (not tracked) - cheapest option.
  • Tracked Packet USA (tracked)
  • Xpresspost USA (tracked)

There are options with and without tracking. Tracking cannot be added to a package once it has been shipped.   

Buyers are responsible for any customs and import taxes that may apply. 

International:

Shipping options at checkout are as follows:

  • International Parcel Air
  • Small Packet International Air (not tracked) - cheapest option.
  • Tracked Packet International (tracked)
  • Xpresspost International (tracked)

There are options with and without tracking. Tracking cannot be added to a package once it has been shipped.   

Buyers are responsible for any customs and import taxes that may apply.